OMNIPOL a. s.
MasterCare
Programme of Assurance Services
ERA supplies systems and products which were developed to be always on-line, always available. The system design by ERA allows for a minimal and unobtrusive maintenance schedule. To assure all occurrences of unpleasant matters as well as to maintain high technical level throughout the life cycle ERA offers MasterCare Programme.
MasterCare programmes pursue a safety for partners by the following processes: repair management, preventive maintenance, spare stock management, tailored training program, on-site inspections and obsolescence.
Services
Help desk services - trouble shooting support
Software assurance services
Hardware assurance services
Customised training program
- On-site inspections and maintenance
- Annual preventive maintenance on entire infrastructure and system performance review
- Real-time monitoring of the systems (on demand)
- Engineering services at preferred rates (on-demand)
Do you have questions?
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